Senior Living Food & Beverage  

By Kelsey Wilkinson | December 15, 2022

Technology throughout the senior living food & beverage industry is becoming increasingly competitive.  How do operators decide what options fit best within their community? When considering adopting new technology, most operators ask themselves, “How will this help us achieve operational excellence, while mitigating the challenges we’re currently facing?”  In order to solve these problems, it is…

2023 Senior Living Dining Trends

By Kelsey Wilkinson | December 13, 2022

Shift from Comfort to Variety, Interrupted  As an unexpected side effect of COVID-19, senior living residents began requesting comfort foods more often. In the face of daily unknowns, they craved the familiarity offered by comfort food. With a ‘new normal’ emerging, residents are settling in and requesting broader food options again. In response, operators are…

Senior Living – The Benefits of Automation

By Kelsey Wilkinson | July 6, 2021

Facing a 15-20 year labor shortage, senior living executives are learning to embrace automation in their operations and encouraging the uptake of automation technologies by their residents. Here’s a sampling of some opportunities to drive down labor usage in your community. Online Ordering Residents can order from their room. Orders conveniently print out right in your…

Labor Crisis: Bad Now and Getting Worse

By Kelsey Wilkinson | June 25, 2021

If you are a Senior Living executive, either an Executive Director, VP of Operations, Dining Director, or Chief Financial Officer, you know your biggest challenge in 2021 is the labor crisis. Most of the statistical analysis for Senior Living has been concentrated in Assisted Living, but with our base of 500+ Independent Living facilities, we…

Group of Seniors in Rideshare

Digital Seniors and Transportation

By Cameron Lang | December 30, 2020

Digital Seniors: Time to go Virtual? Talk to a Senior in your life (or if you are a Senior) and you’ll learn three things near and dear to them: 1. They want independence2. They don’t want to be a burden3. They don’t want to be shut in Transportation is closely linked to those three priorities,…

Senior Living 2021 – Ten Fast, Bold Predictions

By Kelsey Wilkinson | December 28, 2020

1: A little relief. Vaccines are on the way and they are showing a 95% efficacy.  By June 2021, it’s expected that over 150 million Americans will have been vaccinated. And current plans (it varies by state) point to senior citizens in Senior Living communities getting vaccine priority. 2: Net move will stop by March…

Digital Seniors and Solving Loneliness

By Kelsey Wilkinson | December 22, 2020

Loneliness. As we age, our ability to connect with the people we love decreases. Distance, the need to travel, physical limitations and economics hinder our ability to connect with meaningful people in our lives. In fact, 43% of Seniors experience loneliness on a regular basis1. And the impacts are damaging. Loneliness has been linked to…

Digital Seniors: The Coming Wave

By Kelsey Wilkinson | December 8, 2020

The most meaningful, groundbreaking revolution in senior living over the next ten years will be the dramatic increase in digitally enabled Senior Citizens, what we call “Digital Seniors”. This new wave of Digital Seniors, fully participating in myriad apps and technologies, will create dynamic change in how services are procured and provided to Seniors. Furthermore,…

Training Staff

Training—Made Easier

By Kelsey Wilkinson | November 20, 2020

When the staff members in your senior living community find out they’re to be trained to use a new technology, you can almost hear the chorus of sighs and groans. After all, learning a new technology often means a steep learning curve, hours of downtime, and plenty of frustration—both for staff members and their supervisors.…

Meeting Mealtime Needs

By Kelsey Wilkinson | November 20, 2020

The secret to a long, healthy life might be found in your community’s dining room. Meeting mealtime needs provide the foundation for good health—but not every diet is the same. Many seniors have special dietary needs or allergies that need to be taken into consideration at mealtime. If these restrictions aren’t communicated well—through an ordering…