senior living

Edgewater Voted Favorite Senior Living Community  

By Cameron Lang | March 27, 2025

We’re happy to share some exciting news from one of our long-standing customers: Edgewater, a Wesley Life community, has been voted Favorite Senior Living Establishment in West Des Moines in Iowa Living Magazine’s February 2025 edition!  This achievement is more than just a title-it’s proof that the heart, dedication, and efforts of the entire team…

senior dining

A Senior Dining Story, Part 3: Thriving at Paradise Palms

By Cameron Lang | March 24, 2025

Now that FullCount is up and running, dining at Paradise Palms has never been busier-or livelier. Jason’s dining room now operates as smooth as butter, seamlessly managing reservations, tracking resident preferences, and keeping service running smoothly. No more long lines, billing headaches, or meal mix-ups, just effortless dining that lets staff focus on what matters…

menu management

Better Dining, Happier Residents at Paradise Palms

By Cameron Lang | February 14, 2025

This is Part 2 of “A Senior Dining Story” – a series based off fictional events that help better demonstrate the pain points of any senior living dining operation. While the story is fabricated, the practicality of our tools is not. We hope you enjoy this story and the many more that are to come! …

senior living dining

Paradise Palms: A Senior Dining Success Story

By Cameron Lang | February 4, 2025

“A Senior Dining Story” is a series based off fictional events that help better demonstrate the pain points of any senior living dining operation. While the story is fabricated, the practicality of our tools is not. We hope you enjoy this story and the many more that are to come!   A full dining room is…

Order Taking in Senior Living

Order Taking in Senior Living

By Cameron Lang | November 25, 2024

The landscape of order taking in senior living dining has come a long way. From pen-and-paper to digital efficiencies that elevate both resident satisfaction and staff productivity. While the goal of delivering a high-quality, personalized dining experience remains the same, the methods communities use to process orders are evolving.  The Move to Tablet-Based Systems and…

dining management

Streamline Dining Management from Order-Taking to Invoicing

By Cameron Lang | November 5, 2024

In senior living communities, managing dining services efficiently is essential to keeping operations smooth and residents satisfied. However, relying on manual processes-like paper-based orders, disjointed tracking of preferences, and tedious invoicing-can create costly bottlenecks. Errors, delayed billing, and communication gaps between dining and finance teams don’t just frustrate staff-they negatively impact resident experiences and your…

how to calculate food costs

How to Calculate Food Costs to Maximize Profits

By Cameron Lang | September 25, 2024

Calculating food costs goes beyond numbers; it’s about making smart decisions that impact your dining services, resident satisfaction, and overall financial health. In senior living, where dining is a key aspect of care, understanding food costs helps you manage resources effectively. Here’s how you can accurately calculate your food costs to reach your financial goals. …

Menu Management System

How Does a Menu Management System Work?

By Cameron Lang | September 25, 2024

In senior living, dining is more than just a meal-it’s an experience that shapes residents’ daily lives. That’s why FullCount’s menu management system is designed to do more than just organize; it transforms how your community delivers personalized, efficient, and satisfying dining experiences.  A centralized menu planning feature allows your dining team to create, modify,…

Enhanced Resident Satisfaction

Ingleside Enhances Resident Experience with User-Friendly Design

By Cameron Lang | August 5, 2024

“FullCount is a company open to client suggestions that actually does something about it. Believe it or not, it’s so rare in senior living.” – Dusanka Delovska-Trajkova, Chief Information Officer at Ingleside. Ingleside, the parent organization of three premiere, not-for-profit Life Plan Communities in the Washington DC Metropolitan Area, is recognized for its dedication to…

Senior Living Dining Technology

How Technology Improves Senior Living Dining

By Cameron Lang | July 2, 2024

Senior living dining experiences have become a critical component in ensuring resident satisfaction and well-being. Communities like Vi, Grace Management, and Holbrook are leading the charge by crafting dining menus that cater to the diverse palates of their residents and embrace technology to enhance the overall dining experience. In a recent article by Senior Housing…